Refund policy
Returns & Refunds
ORIN™ products are consumable food items. We do not accept returns or exchanges.
Store Credit As a goodwill gesture, we may offer a store credit note for use on a future purchase. Please contact us at sip@orinritual.com to discuss your situation.
Damaged, faulty, or incorrect items If your order arrives damaged, faulty, or incorrect, please contact us within 7 days at sip@orinritual.com with your order number, a description of the issue, and clear photographs. Where required under Australian Consumer Law, you may be entitled to a replacement, refund, or other remedy.
Refunds Approved refunds will be returned to your original payment method. Please allow additional time for your bank or payment provider to process the funds.
Contact sip@orinritual.com